Privacy Policy

This Privacy Policy describes how https://loomlit.ca (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

COLLECTION OF PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." For more information about what personal information we collect and why, see in the list below.

Device information

  • Examples of personal information collected are: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.
  • The purpose of the collection: accurately download the Site for you, as well as conduct analytics on the use of the Site to optimize our Site.
  • Collection Source: Collected automatically when you visit our site using cookies, log files, web beacons, tags or pixels.
  • Disclosure for Business Purposes: In conjunction with our Shopify processor.

Order information

  • Examples of personal information collected are: name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.
  • Purpose of Collection: To provide you with products or services to fulfill our contract, to process your payment information, arrange delivery and provide you with invoices and/or order confirmations, communicate with you, review our orders for potential risk or fraud, and when appropriate, that you have shared with us, to provide you with information or advertising related to our products or services.
  • Collection Source: Collected from you.
  • Disclosure for Business Purposes: In conjunction with our Shopify processor.

We share your personal information with service providers to help us provide our services and fulfill our contracts with you as described above. Example:

  • We use Shopify to power our online store. Read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
  • We may disclose your personal information in accordance with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACTS
For more information about our privacy policy, if you have any questions, or if you would like to make a complaint, please contact us by email at support@loomlit.ca